Do you charge for delivery? Yes. We charge a standard delivery fee of £3.50 for delivery within CT1, CT2, CT5, CT6, CT7, CT8, CT9, CT10, CT11, CT12, CT13 postcodes. Delivery outside of this parameter is subject to our discretion and if accepted, calculated at 45p/mile within 5 miles of our bakery (CT1 3AA).
When and where do you deliver? We offer a local delivery service on Tuesdays and Fridays: Beginning in Canterbury City Centre, across North-East Kent all the way to Broadstairs/Ramsgate. Inclusive postcodes: CT1, CT2, CT5, CT6, CT7, CT8, CT9, CT10, CT11, CT12, CT13 Delivery is usually in the mornings, between 9am - 1pm depending on where you are on our route.
Do your cake boxes fit through letterboxes? Letter box heights can vary. Our traybakes are made with quality in mind, resulting in a deeper, more luxurious cake, and better value for money. As a result, the boxes may not fit through all letterboxes.
Do you make novelty cakes? We do not bake novelty cakes - for example animals, fondant designs or bespoke shapes or flavours.
Do you make cupcakes? We do not make cupcakes. But often cupcakes are requested for events. If so, we would suggest taking a look at our delicious range of traybakes that make a perfect sweet treat alternative.
Do you make pastries? We do not offer products that involve lamination techniques, such as those used for croissants. This is a specific skill set and differs from our baking practices.
Do you make bread? We do not offer products that involve proving or sourdough techniques, such as those used for bread loaves. This is a specific skill set and differs from our baking practices.
Do you have a 5* Food Hygiene Certificate? Yes! We are to proud to have been re-certified with a green, 5 star "scores on the doors" environmental health award from Kent County Council
Can I add writing to my cake? We offer a range of cakes under our 'Birthdays' section that can be written on with pre-determined messages, using White or Dark Chocolate. Text that is too long for the size of cake will be amended to include as much of your message as possible. Messages with profanities will not be accepted.